Refund policy

 

We want you to be 100% satisfied with your purchase from Skyborne. If you are not satisfied with our product, you can easily choose to return your order for a FULL REFUND as long as the following condition is met: 

 

  • You are still within the first 30 days of your order being shipped.
  • Your order is returned in its original condition (product, packaging, miscellaneous items such as instruction sheets, etc. all in original condition and intact). 
  • Please get in touch with us if you'd like to request a return. If the above conditions have been met, and your return is authorized, we will issue your refund (once we receive the returned order). Please allow up to 3-5 business days for the refund to fully process.

If you are looking for an exchange for a faulty product please contact us via our contact us page and we will organize a FREE exchange!

 

Yes, I accept returns

Note: Upon returning a Skyborne accessory that has been opened and used, and return fee up to 14.51 may be applicable. Once the product is returned, a refund in the full amount of your purchase will be initiated back onto your method of payment

If you have any questions please feel free to contact us below:

 

Return Address: 201 Whitehall Drive, Markham Ontario. Canada, L3R 9Y3
Phone Number: 226-400-4844
E-mail Address: contact@skyborne.co